Privacy Policy APP

Data we collect

Data we collect A mobile identifier is a Device-ID provided by an iOS device. It does not contain your name or email address. We use device -ID to avoid misuse of vpn service and in authentication for login purpose.

Strict Privacy Policy

We do not collect logs of your activity, including no logging of browsing history, traffic destination, data content, or DNS queries. We do not store connection logs, meaning no logs of your IP address, your outgoing VPN IP address, connection timestamp, or session duration. We are committed to protect our users’ privacy and strictly obey the local law about online privacy protection. Our designated staff will regularly review the relevant regulations, rules and law changes to enforce the privacy protection. For any requests or inquiries concerning user privacy, feel free to contact us at admin@tropicalvpn.com. We will respond within 48 hours.

Privacy Policy Web

We aim to protect your personal information and your right to privacy; our Privacy Policy explains how we treat your personal information. Our core believe is to provide the best and secure services therefore if you have any question or concerns regarding our Policy and your personal information, please contact us..

This Privacy Policy oversees the Privacy Policies and practices of our Website located at, https://www.tropicalvpn.com/.It is suggested and recommended that you read our Policy carefully as it has complete information about sharing certain decisions concerning personal details with us.

Information We Collect

As a visitor, you can browse through our Website to find more about us. Visitors are not required to provide their personal information

Information You Provide to Us

We collect your personal information when you register with us as a “User”, when a visitor expresses interest in our services and products or otherwise contacting us.

Usually, you control the amount and type of information you provide to us when using our Website. The personal information we collect depends on the context of your interaction with us and the Website, the choices you make and the products and features you use. The personal information we collect may include the following:

• Contact Details, like name, email address, contact address, phone number.
• Payment Information. If you chose to buy one of our product or service plan, we collect payment information through our payment processor. All payment information is securely stored by our payment processor and we don’t have access to your sensitive information, such as credit card number or security code.

Automatically Collected Information

When you use our Website, we automatically collect certain information by the interaction of you mobile or web browser with our Website. Such information is typically considered non-personal information. We also collect the following:

Cookies

Our Website uses "Cookies" to identify the areas of our Website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to personalize the Content that you see on our Website. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access the functionality on our Website correctly or at all. We never place Personally Identifiable Information on Cookies.

Log Information

We automatically receive information from your web browser or mobile device. This information includes the name of the website from which you entered our Website, if any, as well as the name of the website to which you're headed when you leave our website. This information also includes the IP address of your computer/proxy server that you use to access the internet, your internet website provider name, web browser type, type of mobile device, and computer operating system. We use all of this information to analyze trends among our Users to help improve our Website.

Information Regarding Your Data Protection Rights Under General Data Protection Regulation (GDPR)

For the purpose of this Privacy Policy, we are a Data Controller of your personal information.

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information, as described in this Privacy Policy, depends on the information we collect and the specific context in which we collect it. We may process your personal information because:

• We need to perform a contract with you, such as when you use our services.
• You have given us permission to do so 
• The processing is in our legitimate interests and it's not overridden by your rights 
• For payment processing purposes.
• To comply with the law 

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. In certain circumstances, you have the following data protection rights:

• The right to access, update or to delete the personal information we have on you
• The right of rectification
• The right to object
• The right of restriction
• The right to data portability
• The right to withdraw consent

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your personal information. For more information, please contact your local data protection authority in the European Economic Area (EEA).

"Do Not Sell My Personal Information" Notice for California consumers under California Consumer Privacy Act (CCPA)

Under the CCPA, California consumers have the right to:

• Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
• Request that a business delete any personal data about the consumer that a business has collected.
• Request that a business that sells a consumer's personal data, not to sell the consumer's personal data.

"If you make a request, we have one month to respond to you. If you wish to exercise any of these rights, please contact us.

Payments processors

We provide paid products and/or services on our Website. In that case, we use third-party services for payment processing (e.g. payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.

Consent and Age Restrictions

By using the Site, Content, Apps, Software, or Services, you agree to have your information handled as described in our  Terms of Service and Privacy Policy.

Our services are not directed to people under the age of 18. We do not intentionally or knowingly collect information from children under 18. In case, if you are parent or guardian of a child who has provided us personal information, please contact us. We will make sure to take reasonable steps to remove such information.

Third Party Links and Information Collection and Use by Our Users

Some of our services provides link to other websites. Because we do not control the information policies or practices of these third party policies to learn about how they collect and use personal information. You may use some of our services using sign in services such as Facebook connect or an open ID provider. These services will authenticate your identity and provide you with option to share certain personal information with us, such as your name email id to pre populate our sign u form. Our social networking site may pick your IP address, which page you are visiting on our websites, and may set cookie to enable it to function it properly.

Contacting Us

Term of Service.

Please visit https://tropicalvpn.com/tos.html

If there are any questions / queries regarding this privacy policy you may contact us.